Plan for the unexpected, manage the day to day…

Building a secure and resilient organization starts by identifying and preparing for the many risks facing your business. Those risks can come in the many forms, but none more prevalent than vast array of possible cyber attacks companies around the world must combat today.

Preparation is the key to combatting the risks you face. To do so, develop a platform of TRAINABLE, REPEATABLE and TRACEABLE workflows and procedures to manage through any unexpected event, employee related or otherwise. Now that’s where strake/IR comes in:

Cybersecurity is at the heart of your organization’s risk management because of the frequency and severity of attacks. For decades, the security industry focused on prevention and detection solutions. Incident response was not a priority – leaving security teams using manual tools like email or spreadsheets and inefficient, inconsistent processes to contend with cyber incidents.

Effective Incident Response is central to every cybersecurity program. In an era where breaches are regarded as “inevitable”, what you do in response can be the difference between a catastrophic and very public incident or something that barely moves the needle for stakeholders and is “business as usual”. As the sheer volume of incidents and threats increases dramatically year over year, timely, organized, and even-handed response has to be the goal.

How can strake/IR help you achieve the response you need?

  • Playbooks and processes available anywhere – easily design, edit, and share your procedures with granular and dynamic task details by embedding forms, urls, videos, and more.
  • Ensure ownership – easily assign available personnel to any role to guarantee critical tasks get done.
  • Reduce time spent on routine updates and communications – automated notifications let your team know exactly when to act.
  • Orchestrate response – task delivery ensures responders know exactly what to do, when, and how.
  • Deliver updates in real-time – status dashboard visualizes KPIs to quickly identify bottlenecks and roadblocks to incident resolution.
  • Gain insight – detailed audit trail provides task-by-task and team-by-team tracking for in-event and post-mortem proof of action and forensic analysis.
  • Test and improve – make sure your people are trained and playbooks are up to date with the click of a button.

Coordinating an effective security operations team is extremely difficult due to the lack of resources in the market today. strake/IR is committed to security incident response orchestration – making sure people know what to do, when, and how. Ensuring that, regardless of changes in personnel availability, your critical procedures are created, managed, and used in a way that is trackable, trainable, and repeatable.

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The sheer volume of attacks (170 million malware attacks in 2015 alone) coupled with the anticipated shortage of skilled and qualified personnel (over 1 million unfilled cybersecurity jobs globally) makes it a virtual certainty that an incident will cause some form of business disruption. When that happens, you need to make sure that everyone on hand has what they need to get the job done – FAST.

Companies can no longer only focus their disaster recovery plans on big, sweeping events like natural disasters or data center outages, while neglecting the operational impact of smaller, targeted events. DDoS attacks, for example, have grown much more common and have proven to be quite disruptive, yet many disaster recovery plans aren’t focused on those scenarios or a broader range of issues that could disrupt business operations.

Detailed, agile, flexible procedures that address a vast array of potential disruptive risks your organization can face are no longer optional – they’re mandatory. Why? Because once a business interruption occurs, recovery needs to be closely coordinated across technical and non-technical teams to resume full operations as soon as possible!

With strake/IR, you can easily design, orchestrate, and manage your incident response and recovery processes… here’s how:

  • Prepare for anything – pre-configure event types for rapid reporting and delegation to responders.
  • Move beyond paper –  create granular and dynamic task details by embedding forms, urls, videos, and more.
  • Notify your team – automated notifications let your team know exactly when to act.
  • Assign resources on-the-fly – easily re-assign available personnel to any role to guarantee critical tasks get done.
  • Deliver updates in real-time –  status dashboard visualizes KPIs to quickly identify bottlenecks and roadblocks to incident resolution.
  • Gain insight – detailed audit trail provides task-by-task and team-by-team tracking for in-event and post-mortem proof of action and forensic analysis.
  • Test and improve – make sure your people are trained and playbooks are up to date with the click of a button.

Well architected and executed incident response and recovery processes dramatically increase the odds that your organization can successfully mitigate and minimize potential financial, physical, and operational losses. Why wait when you can achieve resilience using strake/IR to build your end-to-end incident response, business continuity, and disaster recovery capabilities?

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The rate of security incidents is increasing significantly year-over-year. And at the same time, the regulatory environment is becoming far more complex. There are more rules to follow and there is a far higher likelihood of litigation after an event.

Complying with regulations can be difficult – providing evidence of compliance can be even more so. Evidence must prove written controls are in place, communicated, and enforced, and support nonrepudiation. After all, without supportable evidence, all of your efforts to comply with standards can go to waste.

Whether it’s PCI (cardholder data), HIPAA (protected health information, or PHI), Sarbanes-Oxley (financial data), NERC-CIP (operational and systems data), or one of the many others, regulatory requirements are focused on protecting data. Eventually, every organization will have to react. A well-documented response plan that is well executed in response to an incident can be a mitigating factor for compliance, regulatory, or legal costs that may result.

strake/IR can help you achieve and maintain compliance by:

  • Proof of Plan – easily design, edit, and share your Incident Response Plans with granular and dynamic task details by embedding forms, urls, videos, and more.
  • Manage your documentation –  archive and distribute information vital to completing tasks and resolving incidents.
  • Proof of Action – detailed audit trail provides task-by-task and team-by-team tracking for in-event and post-mortem proof of action and forensic analysis.
  • Test and improve – easily demonstrate staff are trained to respond and plans are up to date with the click of a button.

Are you ready for an audit? Prepare your plans, quickly and easily manage your response and post-mortem analysis to meet your Compliance, Legal, and Insurance obligations in a single solution with strake/IR.

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Incident response decision making should not be reliant upon tribal knowledge and those expert “go to” individuals with institutional knowledge.  They, too, may catch the flu, take vacation time, or unexpectedly leave your organization.  strake/IR is your solution to a knowledge transfer strategy in the key areas where loss of knowledge can cost you most. Design and automate all of your procedures with strake/IR to ensure your team has access to the most up to date information to make critical decision.

  • Process orchestration ensures tasks are completed in the order required and no steps are missed.  Non-completion triggers notifications to other staff members to ensure backup is available.  The audit trail captures who performed what, and when.
  • Link current forms and documents to task details to ensure completion of proper forms.  Efficiently manage version control in the knowledge base where all file uploads are warehoused.
  • Include detailed instructions, URL’s, videos, screen shots and more in task descriptions to ensure team members know exactly how to remain respond and remain compliant.
  • Training… is doing with strake/IR.  New team members can do and learn at the same time for immediate impact with process orchestration.
  • Complex modeling with decision branches allows you to model workflow the way your team will encounter decisions.  Build in the options so that they can choose the best path to follow when faced with decisions and exceptions.

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Your first process is always on us! And if you need more – we have a growing library of free processes waiting for you!

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